Job Title:  Op Excellence Improvement Facilitator

Role Details

Operational Excellence Improvement Facilitator

Role: Full Time, Permanent

Location: Fawdon, Newcastle upon Tyne

Salary: Competitive + bonus + benefits

The Role

The Operational Excellence Improvement Facilitator will support the Fawdon team in its approach to continuous improvement. They will be a key change agent in supporting the organisation to continually, learn improve and develop. You will:

•Support the organisation to improve all aspects of Fawdon’s site operational performance including (SQDCP) EHS, Quality and Regulatory Compliance, Customer Service, cost efficiency, labour utilisation and equipment effectiveness.

•Facilitate improvement projects and interventions which support improvement to all aspects of business performance (SQDCP).

•Provide support to the Operational Excellence Academy activities by being a point of contact between third party providers, learners, and the wider business. 

•Through continuous improvement methodologies, deliver ongoing improvements to operational standards and practices and overall operational performance (Safety Quality Cost Delivery and People). Key focus areas will be Safety, Quality and regulatory compliance, Operational efficiency, people utilisation and cost efficiencies.

•Support the Operations team (and wider site) to implement and embed the methodologies, processes, systems and procedures which are the building blocks to a learning and continuous improvement culture.

•Support (and lead) operational projects including the introduction of new equipment, processes, systems and procedures.

The Person

In-depth knowledge and experience of GMP guidelines and pharmaceutical processes and skilled in continuous improvements / lean manufacturing techniques

Proven track record of introducing new equipment, processes, or procedures within cGMP environment.

Excellent problem solving, organisational, planning and people management skills.

Ability to work under pressure but maintaining attention to detail, schedule resources, and support teams

Excellent verbal and written communication and interpersonal skills

High level of numeracy skills and competent in basic computer software packages

Ability to work autonomously and organise own workload efficiently with a practical hands-on approach and a ‘can do’ attitude

Excellent team player

Logical and analytical mind-set with a drive to make things better.

A desire to enhance individual capability through continual personal development.

Encourages a culture of openness, honesty, and integrity.

Understanding of Health and Safety requirements related to manufacturing environments

Experience of Lean / Continuous Improvement methodologies

Degree level (or higher) in relevant subject, ideally science or engineering.

Or HNC Qualified in relevant subject with extensive pharmaceutical know how

The Rewards

In return, we offer a competitive salary and rewards package (including holiday, bonus and pension scheme). Not to mention the opportunity to genuinely make a difference in a new and dynamic role within a progressive and expanding business, at an exciting time of growing international reach.

How to Apply

If you possess the experience, passion and ability to make this role a success then we would like to hear from you. Please complete your Candidate Profile on our careers site to apply for this role. The closing date is 24/07/25. For more information, you can contact us on: careers@accord-healthcare.com

A Bit About Us

Accord Healthcare Europe is one of the fastest growing pharmaceutical companies in Europe. Accord has one of the largest market footprints of any European generic and biosimilars companies selling generic medicines in over 80 countries around the world. This global footprint enables us to deliver vital, affordable medicines to national health systems supporting healthcare professionals to transform patient lives worldwide. The approach of Accord is agile and inventive, always seeking to improve products and patients' access to them. Accord are driven to think differently and deliver more for the benefit of patients worldwide.

To continue our growth, we’re looking for the best and brightest technical minds and forward-thinking business professionals. Keeping our people at the heart of all we do, we offer rewarding opportunities for those looking for continued personal and professional growth, investing in training and development tailored to each individual’s focus. So, if you’re looking for an inclusive company to take your career to the next level, you’re certainly in the right place; come and join us to make it better.

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