Job Title:  Customer Service

Role Details

The Role

We are looking for a Customer Service specialistwho will support the team with 

1. Customer Service
2. Telephone Answering unit
3. Order management
4. Direct contact with transportation agencies, track shipments
5. Incidents management orders / shipping
6. Maintenance and updating databases
7. Pre notice to customers before they detect the incidence
8. Returns management, updating databases

The Role

The Person

1. Operative and communicative
2. Person with ability to work in team
3. Ability to listen and transmit customer information
4. Kindness in the treatment of others
5. Person with capacity to assume criticisms and adapt to new procedures
6. Good level in Excel
7. Knowledge of other software’s (ESKER, EDICOM)
8. SAP knowledge
9. Experience in customer service and management of incidents

The Rewards

How to Apply

A Bit About Us

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All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

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